Returns & Exchanges
At Kappa Teamwear, we want to ensure your athletes are equipped for peak performance; if you are not satisfied with your purchase, you can return or exchange items within 30 days of delivery. Please note that customized team kits and personalized jerseys are final sale unless a manufacturing defect is present.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed condition.
Ship to Kappa Teamwear
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
Quality Check and Refund
Once our warehouse team verifies the condition of the returned teamwear, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing